User accounts
Your marketplace has its own user account system, completely separate from the admin panel. Users register directly on your storefront to create listings, send messages, and manage their posts.
Registration
Users can register by clicking Register in the navigation bar and providing:
- Name — Their display name (shown on listings and messages)
- Email — Used for login and notifications
- Password — Their account password
Registration is quick and doesn't require email verification to start using the marketplace. However, users are encouraged to verify their email for account security.
Member capacity
Each plan has a limit on the total number of registered users across all your marketplaces. If the limit is reached, new registrations will be blocked until the plan is upgraded or existing users are removed. See Billing & plans for plan limits.
Email verification
After registering, users receive an email with a verification link. Clicking the link verifies their email address and marks their account as verified.
Resending the verification email
If a user didn't receive or can't find the verification email, they can request a new one from the verification prompt page. To prevent abuse, this can only be done once per minute.
Login
Users log in by clicking Login in the navigation bar and entering their email and password. After logging in, they're redirected to the homepage and the navigation bar updates to show:
- My Listings — Manage their own listings
- Messages — View their inbox with unread count badge
- Logout — Sign out of their account
Separate from admin
Marketplace user accounts are completely separate from admin panel accounts. Admin users do not automatically have storefront accounts, and storefront users cannot access the admin panel.
Password reset
If a user forgets their password, they can reset it:
- Click Login in the navigation bar
- Click Forgot password?
- Enter their email address
- Check their email for a reset link
- Click the link and enter a new password
Password reset links expire after 60 minutes for security. Users can request a new reset link if the previous one has expired.
Logging out
Users can log out at any time by clicking the Logout button. After logging out:
- They can still browse listings and view listing details
- They cannot create listings, edit listings, or send messages
- They cannot access My Listings or Messages pages
- Their unread message badge is no longer visible
Account isolation
Each marketplace site has its own separate user database:
- A user who registers on one marketplace does not have an account on your other marketplaces
- Users must register separately on each marketplace site
- User data (listings, messages, profile) is isolated per site
This means if you run multiple marketplace sites, each has its own independent community of users.